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Groove Browser

Error

{{ error }}

Search Results {{ selectedMailboxName }} Tickets All Tickets

Deep search Fast search for: "{{ searchQuery }}" in {{ selectedMailboxName }}

Showing {{ ((ticketsPagination.current_page - 1) * ticketsPagination.per_page) + 1 }} to {{ Math.min(ticketsPagination.current_page * ticketsPagination.per_page, ticketsPagination.total_count) }} of {{ ticketsPagination.total_count }} tickets

No tickets found

No tickets match your search for "{{ searchQuery }}".
Try a different search term or check your spelling.

#{{ ticket.groove_number }} {{ ticket.state }} {{ ticket.priority }}
{{ formatDate(ticket.groove_created_at) }}

{{ ticket.subject }}

Customer: {{ ticket.customer_name }} Company: {{ ticket.company_name }}
{{ ticket.message_count }} messages
Showing {{ ((ticketsPagination.current_page - 1) * ticketsPagination.per_page) + 1 }} to {{ Math.min(ticketsPagination.current_page * ticketsPagination.per_page, ticketsPagination.total_count) }} of {{ ticketsPagination.total_count }} tickets (Page {{ ticketsPagination.current_page }} of {{ ticketsPagination.total_pages }})
#{{ currentTicket.ticket.groove_number }} {{ currentTicket.ticket.state }} {{ currentTicket.ticket.priority }}

{{ currentTicket.ticket.subject }}

Created {{ formatDate(currentTicket.ticket.groove_created_at) }} • Assigned to {{ currentTicket.ticket.assignee_email }}

Customer Information

Name: {{ currentTicket.ticket.customer.name || 'N/A' }}
Email: {{ currentTicket.ticket.customer.email || 'N/A' }}
Company: {{ currentTicket.ticket.customer.company_name }}
Phone: {{ currentTicket.ticket.customer.phone_number }}
Location: {{ currentTicket.ticket.customer.location }}

Messages ({{ currentTicket.message_count }})

{{ message.author_name ? message.author_name.charAt(0).toUpperCase() : 'U' }}
{{ message.author_name || message.author_email }}
{{ message.author_type }} • {{ formatDate(message.groove_created_at) }} 

                                    

                                

                            

                        

                    

                


                
                

                    

                        
                            
                        
                        
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